Cruise Terminals
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For security reasons, all passengers must line up at the Dock Gate 4 bus stop and walk the remaining distance to their cruise terminal. The Southampton map below clearly marks the four cruise terminals in relation to the city's other amenities. We have dedicated pages providing more information on Southampton hotels and using the bus and train stations. Your long term car parking options will depend on which cruise terminal your ship is docked at.
Port of Southampton Directions
Embarkation normally closes for departing cruises between 3-5 pm. Do check directly with your company however, as there are exceptions to this. The five cruise terminals (City, Ocean, Mayflower, Queen Elizabeth & Horizon terminals) are all run by the port authority and each cruise terminal can only accommodate one cruise ship at a time. If a cruise line has more than one ship in port on the same day, they will be docked at separate terminals. There are several ways to reach Southampton cruise terminals from London airports or elsewhere in the UK. Bear in mind, if you arrive by private car, you will need to arrange cruise parking for the duration of your trip.
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The port's average tidal range is ~5 ft (1,5 m) with 17 hours per day of rising water. This allows even the largest cargo vessels and cruise ships to access the port for up to 80% of the time. For 2017, the cruise port reported a record-breaking year with over 2 million cruise passengers. It is estimated that every visiting cruise ship brings around GBP 2 million to the city's economy. Where your ships is docking in Southampton will make a large difference in planning your day ashore.
The new Sun Princess cruise ship started the Maiden Voyage after delays
All cruise lines provide wheelchair assistance at all four terminals free of charge. Look for signs saying "Assisted Boarding" and staff wearing orange tabards with "Mobility Assistance" written on their backs. They will escort you in a wheelchair all the way from check-in through security and onto the ship.
Mayflower Cruise Terminal Address
Taking a taxi from either Southampton's bus or train stations to your cruise terminal is your best option. John H Whitaker operates a small fleet of tankers offering bunkering and other services to the cruise ships visiting the port. Southampton is the UK’s number one cruise port, with now five passenger cruise terminals in operation, there has never been a bigger choice of cruises from the UK. Southampton's fifth terminal has primarily been designed with green technology in mind. The first of its kind in the UK, the terminal has environmental qualities such as roof mounted solar power and shore power facilities. This drastically reduces pollution as it allows cruise ships to use plug in shore side power, as opposed to fuel guzzling generators.
Ocean and Mayflower Cruise Terminals
From there, the route is signposted with a dual carriageway heading to your assigned dock gate. Allow at least 2 hours from Central London, depending on the time of day and traffic. As long ago as the 1840s, Southampton was the departure port for luxury P&O cruises and it has since welcomed ships from all the main cruise lines. Many Cunard ships are christened in Southampton, most recently MS Queen Victoria (2007) and MS Queen Elizabeth (2011).
Of course, the concierge at your hotel will be able to help you make arrangements, too. The Southampton Cruise Port is also conveniently located to London, with the port located 80 miles southwest of the city. The port has an excellent network of road and rail transit options to major nearby cities. On arrival at Southampton Docks, electronic signs list each cruise ship that is currently in port and which cruise terminal they are at.
WestQuay Shopping Centre
All also have a fully licensed bar serving both hot and cold food and drinks as well as a café serving snacks and refreshments. There are also a couple of vending machines and souvenirs (T-shirts, mugs and fridge magnets) to buy, but little else. Project's Phase 2 included installing 2 new gangways (airbridges) and 2000 solar panels (mounted on the building's roof). Both gangways were specially designed for the 5200-passenger Carnival XL class ships (Iona being the first) and arrived from Barcelona on January 4, 2020. Ocean Cruise Terminal also received LNG bunkering capabilities.
Ocean Cruise Terminal Southampton
Most famously, the village shipwrights built all the ships for Nelson’s navy using wood from the New Forest nearby. There’s a Maritime Museum, Woodland Trail, Shipwright’s Cottage and tea rooms. One of the best things to do in Southampton is to take a self-guided walking tour around the 12th-century defensive city walls. Stretching over a mile, they are the third-longest unbroken stretch of medieval city walls in the UK and include 29 towers and 8 gates. Bordered by the busy River Itchen, Riverside Park is a 32-acre green space for relaxing and enjoying some fresh air and exercise.
It demonstrates the Golden Age of Steam when steamboats plied the world’s oceans from 1870 to around 1960. Exhibits trace maritime history in Southampton back to the Middle Ages in an exhibit called “Gateway to the World” which has many interesting interactive displays and dioramas. SeaCity is in a contemporary extension to the beautiful Art Deco building that also houses the City Art Gallery and Civic Centre. When you disembark you are within easy reach of riverside walks and bike rides in the New Forest National Park. From Osborne House (Queen Victoria’s former residence) to Blackgang Chine theme park, there’s a host of things to do from Southampton on the nearby Isle of Wight.
Red Funnel ferry services operates from Southampton (close to the Ocean and QEII terminals) via the RedJet and the Red Funnel vessels. The RedJet is the fastest option, with the journey time being approx. National Express operate a regular service to Southampton’s central coach station from all over the UK. A taxi is recommended from the coach station to reach your cruise terminal, but if you’d prefer to walk, walking times are provided below (see ‘on foot’ section below).
Southampton is the biggest place to shop on the south coast of the UK and therefore has plenty of options for those seeking some retail therapy or who need a last minute item they forgot to pack. While you’ll have plenty to eat aboard your cruise, you shouldn’t give up the chance to try some of the great things Southampton has to offer. If you are planning a cruise during any big events in Southampton it is best to book any hotels as far in advance as possible to get your desired accommodations.
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